You can contact us through this form and we will get back to you as quickly as we can.

Important Documents to download before your visit:

ContractHealth QuestionaireAnimal Liability WaiverEmergency Form

Holidays at Alcala Country Pet Resort 2019

Thank you for your reservation with Alcala Country Pet Resort for Holidays 2019. Because this
is a popular season for boarding, we have special requirements that enable us to give you better service.

Your reservation must span a minimum of four calendar days and is not final until we receive a
$100.00 non-refundable deposit. The deposit will be used toward your bill, and any amount
remaining will be credited toward your pet’s next stay. Deposits may be paid by Visa,
MasterCard, AMEX, debit, or cash. We apologize for the inconvenience, but personal checks
will not be accepted. Please make sure your trip has been finalized as the deposit must be

received by Monday, December 9 th to keep your reservation.

If this will be your dog’s first visit to Alcala, they are required to attend a complimentary daycare
session no later than Friday, December 20 th . Given the volume of pets and activity we are
expecting for the holidays, we want to make sure your dog will be happy and comfortable, while

they are here.

Dogs receiving exit baths will be bathed on the morning of the day they go home. If you need to

pick up before 12:00pm, you will need to let us know ahead of time.

Any special feedings need to be pre-packaged for daily servings. Please include extra bags in
case your trip is extended. If your pet needs medication, bring enough for two extra days.
We have a large amount of bedding for this winter, so you will not need to bring any blankets,
towels, etc. If you bring any toys, bones, or beds, there is a chance they could be damaged or

misplaced. Do not bring anything you cannot afford to lose.
Please provide proof that your pet is current for any vaccinations checked below.

Dogs: Bordetella _______ DHPP _______ Rabies _______
Cats: FVRCP ________ Feline Leukemia ________ Rabies ________

To simplify your check-in, please send updated vaccination records with your deposit or fax
them to us at 760-753-7670. Any new dog vaccinations should be given at least one week
prior to boarding. If your cat needs vaccination updates, they must be given 14 days
prior to boarding. Please use a carrier when dropping off or picking up your cat.

Please note special hours during this holiday season:

December 23 – All check-ins to be completed between 8:00am and 3:00pm
December 24 & 25 – Closed + December 26 – No check-outs before 12:00pm
December 30 – All check-ins to be completed between 8:00am and 3:00pm
December 31 & January 1 – Closed + January 2 – No check-outs before 12:00pm
ALCALA COUNTRY PET RESORT 760-436-6619 Fax: 760-753-7670

1273 Crest Drive Encinitas, CA 92024

Regular Business Hours: Monday – Friday 8:00AM – 6:00PM
Saturday 9:00AM – 5:00PM Sunday 12:00PM – 5:00PM